If you do not receive a confirmation email after making a reservation, please check your spam folder first. The reservation confirmation email will be sent from an address that varies depending on the booking platform you used. If you need to check your reservation status, please have the following information ready.
(Store / Date of Visit / Reservation Time / Number of People / Reservation Name / Phone Number / Reservation Number)

The procedure for making changes or cancellations varies depending on how the reservation was made. Please review the “Cancellation Guide” below before proceeding. 

If you are unable to make changes or cancellations online, please contact us with the following information.
(Store / Reservation Date and Time / Name on Reservation / Reservation Number)

Availability for large groups and seating arrangements vary by location.For reservations for 5 or more guests, please submit an inquiry through our Group Reservation Inquiry form.

Availability and wait times on the day of your visit may vary depending on the time of day and location, so we cannot guarantee them in advance. Please check with the store when you arrive. Please note that during busy times, we may stop accepting orders before the last order time.

Availability of private rooms, tatami seating and table seating varies by location. Please check the "Seats & Facilities" section on each restaurant's page.

Please book takeout orders from each restaurant's takeout reservation page. Available items vary by location. Please check the takeout page of your preferred restaurant for available items.